Concord Servicing Corporation, the Scottsdale, Arizona-based consumer obligation servicing company, has announced a significant expansion of its longtime partnering agreement with Welk Resorts, a leader in the vacation ownership and hospitality industry.
In addition to the third-party loan servicing responsibilities Concord has provided to Welk Resorts since the origination of their partnering agreement in 2012, Concord will now handle a broader mix of servicing for Welk, including its annual VOA maintenance fee billing. Welk Resorts operates five spectacular vacation ownership properties in San Diego, Palm Springs and Lake Tahoe in California, Cabo San Lucas at the southern tip of Baja, Mexico, and in Branson, MO.
“We are thrilled to be expanding our relationship with Welk Resorts,” said Kyle Derry, Concord’s Vice President of Business Development. “Welk’s decision to further engage Concord is evidence that our mix of leading technology and top-quality people is hitting the mark for them.”
Likewise, Welk senior management said that it is pleased to see their fruitful relationship with Concord continuing to grow. As Brad Holtel, Welk’s Vice President of Financial Services, noted, “We’ve had a strong relationship with Concord for the past seven years, and it’s been a pleasure to partner with them. Concord’s Interlink® technology platform is best-in-class, giving us real-time access to both loan and VOA account information, allowing us to focus on what we do best: delivering first-class experiences to our owners and guests. They have great team members who provide high-quality service to us, and their continued efforts to evolve have been a solid benefit to Welk.”
For three decades, Concord has been a recognized leader in portfolio servicing and financial technology, delivering innovative, flexible and scalable solutions to meet the demands of loan originators and capital providers in multiple asset classes. Founded in 1988, Concord has amassed two million consumer accounts totaling nearly $5 billion, and is now broadening its reach into dynamic new markets that have a direct and meaningful impact on improving the lives of consumers. For more information on Concord’s customized servicing solutions, visit http://www.concordservicing.com.
About Welk Resorts
Welk Resorts was founded in 1964 by famed television band leader, Lawrence Welk. Since then, the Welk legacy has matured into an international hospitality brand, developing or investing in high-quality resorts featuring over 1,200 luxury vacation ownership accommodations in the San Diego, Palm Springs, Lake Tahoe, Branson, and Cabo San Lucas areas. Welk is also a proud partner of the RCI Global Exchange Network. For more information visit http://www.welkresorts.com.