Palace Resorts – the company that sets the standard in five-star, all-inclusive resort accommodations– welcomed over 400 travel agents, tour operators and industry insiders from the United States, Canada, Mexico, Latin America and Europe this past October, for the fourth annual Palace Experience Global Conference at the brand’s signature resort in Ocho Rios. Here, Palace Resorts executives announced plans to build an all-inclusive resort in a new destination the Dominican Republic’s Punta Cana region.
Over the course of four days, travel agents, tour operators and industry insiders from the United States, Canada, Mexico, Latin America, and Europe traveled to Moon Palace Jamaica to immerse themselves in a weekend full of the Palace Resorts’ lifestyle and Jamaica’s unique culture. Agents felt the vibe, took a ride and experienced the destination of Jamaica, as well as the luxurious accommodations and amenities the brand offers.
The event kicked-off in high gear where the winds met the sails during a pirate-themed welcome party. The festive props, displays of broken pirate ships and local band set the perfect stage for the array of local foods that filled the air with the smells of traditional Jamaican flavors. Day two featured keynote speaker Devon Harris – captain and founder of Jamaica’s national bobsled team which competed in the 1986 Winter Olympics and was the inspiration behind Walt Disney’s original movie “Cool Runnings.” Additional speakers Mike Marchev, Stuart Cohen and Rachel Rowley also spoke to agents about how to maintain customer loyalty, converting leads to sales, and a detailed step-by-step on how to personalize and close leads.
In between educational seminars and some scheduled fun in the sun, agents witnessed the unveiling of Palace Resorts’ new wedding collections which were brought to life later in the evening with a cocktail reception to conclude the festivities. Agents also had the opportunity to experience the destination with both on-site and off-site activities that awakened the spirit of the destination including a Palace Resorts “social” site inspection. Agents and the brand’s executives mingled together compiling all items on the list which emphasized the incredible sites Moon Palace Jamaica has to offer.
Palace Resorts concluded the conference by recognizing top agents and partners during a stunning masquerade-themed awards gala. Palace Resorts executives presented awards to the top agents in the following categories: Top Destination Wedding Travel Agency, Top Home Based Travel Agency, Top Producing Travel Agent, Top Producing Travel Agency, Top Producing Destination Agent- Mexico, and Top Producing Destination Agent – Jamaica.
“Every year, the Palace Experience Global Conference represents an opportunity for the brand to create a more personalized relationship with the agent community, better understand their specific needs, and ultimately showcase the value of partnering with a world-class company such as Palace Resorts,” said Frank Corzo, Vice President of U.S. Field Sales for Palace Resorts. This year, was no different. With some exciting development announcements, new wedding collections unveiled, and comprehensive educational seminars, agents were provided with the tools and knowledge they need to exceed their sales goals.”
For more information, please visit www.PalacePROAgents.com, where travel agents can register, find useful sales and marketing tools and learn about the brand’s bonus commissions and incentives.
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About Palace Resorts
With ten oceanfront resorts overlooking sparkling turquoise waters, Palace Resorts sets the highest standards for five-star all-inclusive vacations in Mexico and Jamaica. Offering luxurious and spacious accommodations accentuated by signature in-room double whirlpool tubs, nightly entertainment, the Caribbean & Mexico’s most extravagant spas, a premier Jack Nicklaus signature golf course, Palace Resorts sets the stage for a truly exceptional experience for travelers. The unparalleled level of service and comfort found at each property makes Palace Resorts a leading provider of world-class resort vacations. For more information, visit www.palaceresorts.com.