CustomerCount℠ online enterprise customer feedback management system announces that its Executive VP Lisa Kobek has been named to the Board of Directors of The Children’s TherAplay Foundation, Inc. (TherAplay) effective 2016. Prior to joining CustomerCount, Lisa was Executive Director of TherAplay for nearly four years.
TherAplay is a not for profit outpatient pediatric rehabilitation clinic providing physical and occupational therapy for special needs children. The talented team of licensed therapists incorporate the movement of horses, through an innovative therapy called Hippotherapy, into therapy sessions. Therapy sessions are one-on-one and include treatment time in the child-focused clinic as well as on horseback.
Lisa’s career experience has spanned the for-profit and not-for-profit worlds, with a primary focus in the areas of leadership, client service/donor relations, strategic and tactical planning, process improvement and operations. Her role for CustomerCount is to manage the day to day operations related to the company’s online enterprise customer feedback management system. She also heads up customer service and client relations for the popular survey system.
As a board member of TherAplay, Lisa looks forward to continuing her involvement with the organization. She says “TherAplay and the families it serves have a very special place in my heart. I am honored to serve on its board and have the opportunity to help support its extraordinary mission.”
CustomerCount is a feature-rich, cloud based survey solution providing intuitive real-time reporting, fast turnaround on requested updates, and detailed and dynamic data gathering capabilities to support process improvement efforts, build customer loyalty and improve your bottom line. Developed and managed by Mobius Vendor Partners, CustomerCount was initially designed for the timeshare and contact center industries and is now used by organizations across numerous different vertical markets and industries. For more information, visit www.customercount.com or call 317-816-6000. Follow them at http://www.customercount.com/blog/ on Twitter @CustomerCount or facebook.com/CustomerCount.
Founded in 2001, The Children’s TherAplay Foundation, Inc.’s mission is to provide children with special needs a foundation for developing life skills through innovative therapies in a safe and caring environment, including equine-assisted physical and occupational therapies. Located in Carmel, Indiana, TherAplay is privileged to serve more than 100 children ages 18 months to 13 years each week. For more information, visit www.childrenstheraplay.org.