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ResortCom, the pioneer in providing servicing solutions for the timeshare and vacation ownership Industry, has grown to occupy two buildings at its Bermuda Road Las Vegas headquarters.
ResortCom provides timeshare management software, financial services, and contact center solutions to the hospitality industry. Its full suite of client services includes innovative contact center solutions, member services, financial services, and reservations, enabling clients to grow at a quicker pace.
The company’s rich history spans three decades. Formerly known as Resort Communications, it handled copious amounts of paper work, processing, telephone collections, and more for its clients. When the company moved from Orange County to San Diego in 1998, it had 55 employees and serviced 100,000 timeshare owners per year. Today, ResortCom employs more than 300 people, predominately in its state-of-the-art Las Vegas contact center.
According to ResortCom’s CEO Scott Bahr, “As we grow in volume, we continually add new departments and new employees. Our reservations and pre-arrival teams are our fastest growing—both in technology and human capital. The expansion has enabled us to make room for new employees and equipment.”
The new building encompasses 14,280 sq. ft. and is home to 107 employees, while the original ResortCom building is the base of operations for 137 team members. To promote their people-first, open-door philosophy, ResortCom’s leadership team divides their offices between the buildings.
ResortCom provides timeshare management software, financial services, and call center solutions to the hospitality industry. Our full suite of client services includes innovative contact center solutions, reservations, member services, and financial services, enabling our clients to grow at a quicker pace. As the most established provider of member services exclusively to the hospitality/timeshare industry, we are ready to be your partner, helping you achieve exceptional results with rock solid security.