Thanks to all of our guests, our resorts and subsidiary companies have once again won the most important recognition in the travel industry, the 2018 TripAdvisor Certificate of Excellence.

These are the recipients of this coveted award:


– El Cid El Moro Beach Hotel – Mazatlán

– El Cid Castilla Beach Hotel – Mazatlán

– El Cid Granada Hotel – Mazatlán

– El Cid Marina Beach Hotel – Mazatlán

– Hotel Marina El Cid Spa & Beach Resort – Riviera Maya

Restaurants (All located in Mazatlán)

– La Cascada Restaurant

– La Concha Restaurant

– La Marina Restaurant

Subsidiary company

-Fly High Adventures – Cozumel

This achievement celebrates businesses who consistently receive outstanding traveler reviews on TripAdvisor over the past year. The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period.

To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

It is important to highlight that it’s not easy to receive this award since it does not require any payment or application for inclusion as TripAdvisor explains in its policies for the certificate. You receive this recognition when you serve real guests with the most outstanding service and get real feedback from them.

The quality in food and beverages, the top notch service and the best travel experiences is what makes the El Cid hotels, restaurants and subsidiary companies in Mazatlán, Riviera Maya and Cozumel, recipients of this prestigious distinction that only a few businesses achieve around the world.

It is important to mention that El Cid properties won this certificate on 2016 and 2017.

“We would like to thank all our guests for taking the time to write their reviews on TripAdvisor, the most important travel site in the world. Our guests and staff are our primary motivation for excellence” said Carlos Berdegué, President and Chief Executive Officer for El Cid Resorts.

El Cid Resorts will continue to work hard every single day to make sure we offer the best vacation experiences to all our guests and maintain our position as one of the leading hotel chains in México.

About El Cid Resorts:

Experience the vacation of your dreams at El Cid Resorts, where authentic Mexican hospitality sets the stage for an extraordinary escape. Select from three vibrant destinations – Mazatlán, Riviera Maya and Cozumel – each featuring oceanfront accommodations, indulgent spa services and warm friendly service. Enjoy breathtaking Pacific Ocean sunsets and world-class golf courses at our El Cid Mazatlán Resorts. Dive the mysterious Mayan underground rivers at El Cid Resort in Cozumel where you’ll find some of the most beautiful cave and cavern (“cenote”) diving in the world, or snorkel the sparkling Caribbean waters of Puerto Morelos National Reef Park at Hotel Marina El Cid Spa Beach Resort, a pristine threshold on the quieter side of Cancún/Riviera Maya. Whether in search of a México family vacation or a romantic getaway for two, El Cid Resorts provides memorable, one-of-a-kind experiences. For more information, please see:


About TripAdvisor

TripAdvisor is the world’s largest travel site, enabling travelers to unleash the potential of every trip. TripAdvisor offers advice from millions of travelers and a wide variety of travel choices and planning features with seamless links to booking tools that check hundreds of websites to find the best hotel prices. TripAdvisor branded sites make up the largest travel community in the world, reaching 390 million average monthly unique visitors, and reached 435 million reviews and opinions covering 6.8 million accommodations, restaurants and attractions. The sites operate in 49 markets worldwide. TripAdvisor: Know better. Book better. Go better.


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