In a ceremony that took place on June 13, 2019 at Sunset Marina hotel, Sunset World Resorts located in Cancun and the Riviera Maya, Hacienda Tres Rios, Sunset Royal, Sunset Fishermen and Sunset Marina received Gold Crown recognition from Resorts Condominiums International (RCI), the most important vacation exchange membership company in the world. Grupo Sunset World has maintained its leadership in the vacation club segment in the Mexican Caribbean year after year.
The Excellence in Service award was also presented to Hacienda Tres Ríos, Sunset Marina and Sunset Fishermen hotels. It should be mentioned that this award is only received by 10% of the hotels affiliated with RCI. In addition, for the second year in a row, the Sunset Fishermen hotel received the Premier All Inclusive award. Last but not least, Orlando Arroyo, CEO of Grupo Sunset World, received the President’s Award for the amount of business that Club Sunset has generated for RCI.
“The RCI Gold Crown is awarded to its affiliates based on the positive evaluation of its members through a survey they receive when they return home,” said Alejandra Espinoza, RCI’s Regional Director of Business Development of RCI. She added, “This survey is based on five quality criteria in which Sunset World Group hotels have obtained outstanding scores year after year.”
Grupo Sunset World CEO Orlando Arroyo said that it is an honor to receive these awards on behalf of the group’s staff members, because without them such recognition from RCI members would not be possible. “We are talking about our resorts being among the best of 4,400 resorts and hotels in the world,” he said.
The ceremony was attended by Orlando Arroyo, CEO of Grupo Sunset World, Alejandra Espinoza, RCI Regional Director of Business Development and Ericka Dueñas, RCI Account Executive in Business Development.
Grupo Sunset World is a Mexican company and a leader in the hospitality industry, offering authentic and unforgettable vacation experiences in Cancun and the Riviera Maya. Sunset World was founded more than 30 years ago and has grown to offer four resorts, world-class travel services, amenities and a diverse network of operational and marketing solutions that focus on providing the best vacation experiences for its Members and guests. From cultural excursions to water sports, the Members of Sunset World are never far from their next great adventure.