Merlin Software for Vacation Ownership, the leading provider of cloud-based software for the timeshare industry has completed the installation of Merlin Software for HOA Resorts at Holiday Vacation Condominium, Cape Cod’s premier timeshare resort.

This is the second installation of the purpose-built software by a home association-run resort since its launch in autumn 2015.

Based in the heart of the Cape Cod area, Holiday Vacation Condominium comprises 48 timeshare apartments sold on a fixed unit/fixed week basis. The resort operates from week 13 through to week 47.

As well as timeshare operations, the resort has an active rental business, renting both owner and club weeks.

As a mature resort managed by the homeowners association and with no active sales on-site, Holiday Vacation Condominium qualified for Merlin Software for HOA Resorts license-fee free.

This pared-down version of the industry’s leading cloud-based resort software provides all the functionality required by single-site legacy resorts to run their entire resort operation including:

  • Check in/out
  • Reservations
  • Ownership tracking
  • Management fee billing
  • Owner communications

Installation was undertaken in November 2015 with all data transfers and training undertaken online.

“After working with the team at Holiday Vacation Condominium I am more convinced than ever that all HOA-managed resorts can benefit immensely from Merlin’s HOA offer.  There is no reason for any HOA-managed resort to use antiquated software or spreadsheets to run their operations.  Making the move to Merlin is the intelligent decision,” said Mike Pnematicatos, Merlin’s chief architect and managing director.

“Apart from the initial setup costs and their chosen support package, Merlin Software is license-fee free for qualifying HOA’s so they have nothing to lose – and so much to gain,” he added. 

Jacqueline Howard from Holiday Vacation Condominium added: Everyone I have had the pleasure of doing business with at Merlin Software has been very professional, helpful and attentive – especially our trainer Jacques Steyn. He is very interested in HVC having great success with the setup and training of myself and staff on the useful advantages of Merlin Software.”

Merlin Software for HOA Resorts provides all the functionality required by mature, legacy resorts with fixed or floating week ownership.

Merlin Software is 100 per cent cloud-based and served over the Internet on demand. Users access their Merlin accounts securely via a web browser anywhere with an Internet connection.

This means that resorts do not need a separate IT resource, servers or communication links to run their resorts – saving them thousands of dollars each year.

Qualifying resorts are able to access Merlin Software for HOA Resorts license-fee free. The only costs are a small set-up fee and an ongoing support package, which can be adapted to suit their needs.

Merlin Software contact

For more information on Merlin Software for Vacation Ownership contact Emily Collins by e-mail at, by mobile at +44 (0) 7725 673437 or visit to arrange a full demonstration of the software.

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