Vacation SafeGuard, the rapidly growing Loyalty Cash Back Program, has selected Equiant Financial Services, a vacation ownership industry leader in consumer loan servicing, to facilitate a new direct billing feature.
Launched in 2017, Vacation SafeGuard significantly enhances the value proposition of vacation ownership programs by giving vacation club members the opportunity to earn up to their original purchase price back over time, simply by staying loyal to the club where they purchased the membership.
In the past 12 months, Vacation SafeGuard has launched at resorts and clubs throughout the United States, Canada, Mexico, the Caribbean, Europe and Asia and has added several new enhancements and optional add-ons to further support its diverse client base.
The latest feature expands the options of how the product is positioned. While most clients of Vacation SafeGuard seamlessly include the program within the sales price of a vacation membership, a new direct billing option has now been added so that qualifying clients may, if they choose, have Vacation SafeGuard bill the new member directly for the enrollment fee; either as a one-time payment or in monthly installments that match a loan term length for the vacation membership.
Equiant will facilitate the collection of customer payments for Vacation SafeGuard, using their loan servicing technology to manage the rapidly growing number of daily enrollments into the Vacation SafeGuard program.
“We are pleased to support Vacation SafeGuard’s new direct billing feature,” says Peter Moody, chief business development officer at Equiant.  ““Our goal is always to delight clients by providing the resources they need in the way they prefer to receive them. We are continually investing in our staff, technology and systems so that we can deliver excellence while servicing a wide range of receivables at a compelling fee structure.”
Following a recent upgrade in administrative and operational procedures by INTUITION; a leader in business strategies for the vacation ownership industry, the integration of Equiant and the managing of customer payments was the next step in the road map for Vacation SafeGuard.
“Due to the positioning of some of our client’s products, it was important to deliver an option to have Vacation SafeGuard collect payments directly from customers, and so we chose to have Equiant help us to facilitate this quickly and efficiently. Both our company and our clients are very comfortable knowing that Equiant is managing this large administrative task,” says Duane Lee, CEO, Vacation SafeGuard.
Vacation SafeGuard is a powerful sales and retention product, enhancing new sales and providing better opportunities to upgrade members by increasing their value proposition and giving them reasons to stay engaged for longer.
Resort Developers and Vacation Clubs looking for more information on how to include Vacation SafeGuard in their membership programs should visit https://safeguardmembers.com/clubs
About Vacation SafeGuard
Vacation SafeGuard is a one-of-a-kind service provider in the direct sale industry. Its clients can utilize a unique Loyalty Cash Back Program to enhance their own products, giving vacation club members the opportunity to earn up to 100% of their original purchase price back over time, just for staying loyal to the club where they first purchased. With early upgrades and redemption options, this flexible program improves sales, membership upgrades and increases annual revenue. For more information visit https://safeguardmembers.com/clubs.
About Equiant
Equiant is one of the United States’ leading structured finance servicers with a portfolio that exceeds $1.5 billion and includes more than 175,000 individual consumer loans. Its array of financial technology products and services includes loan receivables and maintenance fee servicing on a fully hosted web platform, PaaS receivables technology, point of sale merchant processing with PCI Level I compliance, document custody (including digital), integrated payments, integrated reporting, integrated communications and now integrated contact center tools for early stage recovery and delinquency control. To learn more about Equiant’s industry-leading security and receivables servicing, call Peter Moody at (480) 636-4888 or visit www.equiant.com.
