INTUITION, a powerful Customer Engagement Solution that is changing the way hotels and resorts communicate with guests and manage online reputation has announced that it has further upgraded its survey platform in preparation for more service add-ons.

At the core of INTUITION is an unrivaled Business Intelligence platform which centralizes multiple data sets, identifies areas for improvement throughout an organization and provides each department with clear information that helps them make critical business decisions faster.

One of the components that drives fresh customer data is INTUITION’s technologically advanced survey platform, and integrated TripAdvisor Review Form. Recent replacements and further upgrades have been made to improve efficiencies and integrations with other INTUITION services. This paves the way for several more optional add-on services to be launched before the end of 2017

“Traditional survey platforms just don’t cut it anymore.” Says Paul Mattimoe, President & CEO, INTUITION Brand Marketing, “You cannot remain competitive unless your survey data is also combined with other customer and operational data, where clear areas for improvement are identified across your organization. For this reason we continue to invest in ensuring our survey platform is an integral part of a larger business intelligence and reputation management solution where the data collected is truly actionable and improvements can be tracked effectively.”

The replacements and upgrades to INTUITION’s survey components will provide expanded real-time feedback from hotel and resort guests during their stay, and power future marketing automation for pre-arrival and post stay marketing dynamically based on individual guest interactions and answers.

It will also improve operational efficiencies for INTUITION, enabling the company to deliver more inclusive features and optional add-ons at exceptionally affordable rates.

INTUITION Brand Marketing which is based in Orlando, Florida, has recently expanded its team in Latin America due to rapid growth in the region. The company also provides multi-language solutions to clients throughout Europe, Asia and Australia.

As a whole, INTUITION’s powerful business intelligence platform takes the complication out of understanding customer data, and empowers each operational department to make improvements and business decisions much faster, increasing efficiency, revenue and improving reputation. For more information visit


Trusted by companies around the globe, INTUITION is changing the way hotels and resorts communicate with their guests through custom-built customer engagement strategies that increase revenue and improve brand reputation. By interacting with guests at various points along the customer journey, INTUITION provides advanced insights into the experience you deliver and identifies areas for improvement across the spectrum of resort operations. Using its powerful business intelligence platform, INTUITION combines newly generated data with your existing data to produce deep dive analytics and scheduled reporting that empowers departments to make accurate business decisions based on unified data. For more information visit