Concord Servicing Corporation announces the appointment of Mark A. Johnson to serve as the Company’s Chief Executive Officer effective April 1, 2019. He will assume day-to-day leadership of the Company and will also join Concord’s Board of Advisors.

“It has been a tremendous honor to serve as the CEO of Concord since founding the Company in 1988, and I’m incredibly proud of everything our team has accomplished,” said Concord’s founder and Chairman, Robert W. “Bob” Bertrand. “We have experienced tremendous growth in our business and are well-positioned to continue for many years to come. Mark brings a wealth of executive level experience in the hospitality and commercial & consumer finance sectors that will further elevate our company.”

Before joining Concord, Johnson spent nearly fourteen years at Wyndham Vacation Ownership, Inc. (now Wyndham Destinations) in senior leadership roles including as EVP & Chief Hospitality Officer and as President of Wyndham Consumer Finance, Inc. During his tenure at Wyndham Consumer Finance, Mark was instrumental in bringing recognition to Wyndham as the benchmark for timeshare securitizations. Mark’s background also includes responsibility for receivable servicing and related client interface at GE Commercial Finance, as well as responsibility for the Specialty Finance Group’s servicing of a $5 Billion commercial loan portfolio at FINOVA Capital Corporation. Early in his career he was a Senior Associate at an Arizona law firm, responsible for providing legal services to banking clientele. Mark has both a B.S. Degree and a Juris Doctorate Degree from the University of Nebraska. He has also completed Select Programs at the Wharton School of Business and Columbia University Graduate School of Business; and a Masters-level program at the University of Arizona – Karl Eller School of Business.

“Mark has a proven track record in formulating and communicating vision through strategies that develop people and grow opportunities, productivity and profitability,” said Shaun W. O’Neill, President of Concord. “I am confident that Mark’s knowledge and experience will add great value to our clients and business partners.”

“I am incredibly excited to join the Concord team and assume the role of CEO at such a true inflection point in their 30-year history,” Johnson said. “I’ve known Bob and the Concord team for a long time and have always been impressed with their focus on taking decisive actions to transform the business. I look forward to continuing to innovate our products and services in new and diverse ways and unlocking future growth opportunities.”

About Concord
For three decades, Concord has been a recognized leader in portfolio servicing and financial technology, delivering innovative, flexible and scalable solutions to meet the demands of loan originators and capital providers (and their customers) in multiple asset classes. Founded in 1988, Concord has amassed nearly two million consumer obligations with a portfolio size of approximately $6.5 billion. The company has grown to encompass nearly 225 dedicated professionals located at its corporate headquarters in Scottsdale, Arizona, with a satellite office in Mexico City, Mexico. For more information visit