Bob Kobek, CustomerCount

CustomerCount Adds Significant Feature To Online Enterprise Customer Feedback Management System

CRM Integration Solution Improves Customer Engagement CustomerCount, the online customer feedback management system has introduced a CRM Integration Solution designed to increase customer engagement options easily utilized in numerous industries. The Indianapolis-based company has recently developed the process necessary to integrate survey data with various Customer Relationship Management systems, including Salesforce. Robert Kobek, RRP, President…

Do’s And Don’ts Of Online Reviews

Get The Facts The average Popularity Ranking for highly engaged hotels was 63% higher than their non-engaged counterparts. More than 160 new contributions are posted every minute to TripAdvisor. 89% of people say that reviews influence their buying decision 2% increase in TripAdvisor Ranking Results in a 20% Increase in Bookings 95% chance a guest…