Silver Sponsor of GNEX 2011, Gold Sponsor of GNEX 2012
Company Overview
Dial An Exchange is justifiably proud of its pioneering history in the Timeshare industry.
Founded in Australia in 1997, Dial An Exchange (DAE) has grown an impressive worldwide membership base, and established locations to service all corners of the globe with offices located in the USA, Europe, South Africa, Asia, Australia, and New Zealand.
Our rapid expansion, and the growing industry recognition that DAE is receiving as the “quiet achiever”, is no accident.
Dial An Exchange (DAE) is the world’s largest independent exchange provider. And because we are privately owned, we have the enviable ability to listen, and react quickly to the needs of our customers.
The company identified very early on that there was substantial scope for a customer-focused exchange provider offering a more simplified approach to the exchange process to help owners understand what they own and how to get more out of their vacation ownership investment.
Simplicity, transparency and customer service and satisfaction are at the heart of our success.
Member Benefits
By offering a no cost membership option, low exchange fees and a “pay on confirmation only” system, DAE is a viable alternative in the exchange marketplace offering unprecedented freedom of choice to the timeshare consumer.
Basic membership includes features that truly add more value to vacation ownership, including:
• A free membership Option
• Low exchange fees
• Simple ‘week-for-week’ exchange system
• No fees payable until an exchange is confirmed
• No guest certificate fees
• Heavily discounted ‘Bonus Time’ holidays
• Discounted Rental weeks in prime locations
• Discounted Rental & Exchange weeks into non-timeshare resorts in premium destinations through DAE Options
• Online worldwide availability
• Online browsing and instant booking
• A 24 hour online “hold” function
• A three year credit for every banked week
• A cancellation protection program
• An online resort directory
Above all, DAE’s members receive personal service. As much as online transactions are important, there are always exchange consultants available to help members with any questions they have.
DAE – Partnering with Industry
By assisting owners to get the most out of their timeshare purchase, and offering revenue share opportunities, and tailored deals that support sales – resorts, management companies and HOA’s alike are benefiting from the simplicity and customer satisfaction that comes from a nimble, customer oriented company like DAE.
DAE offered tailored programs to suit:
• Resorts
• Home Owners Associations
• Body Corporates
• Management Companies
• Timeshare Resale Companies
• Sales and Marketing Companies
• Timeshare Affinity Companies
Our goal is to provide ‘new thinking in timeshare exchange’, and we’re always looking at ways to add value and greater scope for our members to use their vacation ownership products to get the very most from them.
DAE is determined to put real value back into the timeshare exchange system and has built its business around the simple concept of keeping its members and clients happy while delivering on our promises.
