Perspective Magazine » Timeshare

Marriott Vacation Club Owners Featured as February ARDA “Timeshare Fans of the Month”

Steve Luba — Tue, 07 Feb 2012 21:15:10 +0000

Tom and Mindi Davis of San Diego took time during a recent vacation at their Marriott Vacation Club timeshare in Panama City Beach, Florida to share the reasons they bought and vacation with timeshare. Their video and blog is the fourth in a series by the American Resort Development Association (ARDA), showcasing the passion of owners about why vacationing with timeshare is simply a better way to vacation.

The Davis’ decided to purchase their Marriott Vacation Club timeshare after taking a three-night mini vacation at Marriott’s Newport Coast Villas in 2010 with their two children. “From the minute we arrived, it was so relaxing and beautiful,” explains Mindi. “We decided that this would provide a real vacation, giving us the fabulous locations, accommodations and experiences along with the value we couldn’t get with hotel vacations.”

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Resort Equities Co-Hosts Ragatz Resort Conference

Steve Luba — Tue, 07 Feb 2012 15:48:03 +0000

Resort Equities, (www.ResortEquities.com), an emerging national leader in the shared ownership industry, has announced its participation as a co-host of the 12th Annual Ragatz Fractional & Resort Real Estate Conference, held March 12-13 at the Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch in Arizona. This year’s conference will be a departure from previous events, which focused solely on the fractional industry and will feature topics on all forms of resort real estate.

Resort Equities Founder and CEO Keith Cox added, “Along with the beautiful new conference venue, expanded discussion topics will cover a broad range of important resort real estate issues and opportunities specific to the current era. The educational value of these sessions is beneficial to the entire resort real estate industry. As the conference Co-Host, we will have the opportunity to introduce our senior executive team and share some exciting new initiatives, which we believe will help us reshape and move forward within the fractional industry.”

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SPI Software Hires Project Manager

Steve Luba — Tue, 07 Feb 2012 15:40:22 +0000

Timeshare software technology leader SPI Software is pleased to announce they have hired William “Bill” Gordon as Senior Project Manager. Bill manages support and implementation teams, is responsible for special projects and directs the company’s customer service team.

“Because of SPI’s recent growth during this last year, we have added a number of programmers and support people,” says Gordon. “One of my major assignments is to continue to build and direct our implementation team. SPI recently signed up several large clients representing literally hundreds of thousands of timeshare owners/members. I appreciate how the senior staff here at SPI has given me carte blanche to develop a truly superior team to meet the demand and exceed their expectations.”

One of Gordon’s current projects is overseeing development of SPI’s web-based application services provider (ASP) mortgage system, the ASP.Net Web Project. “I devised the project plan, have assigned the developers to various forms and am managing the overall process,” he says.

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Liberty Bank Increases and Extends Loan to Silverleaf Resorts

Steve Luba — Tue, 07 Feb 2012 15:35:07 +0000

Wellington Financial, the exclusive Resort Finance lending correspondent for Liberty Bank, says the Connecticut-based bank recently expanded an existing receivables loan from $40 to $50 million for Silverleaf Resorts, a timeshare resort developer located in Dallas, Texas.

“Liberty Bank and Wellington Financial are excellent at partnering with us to successfully execute our business strategy,” says Silverleaf Resorts President Tom Morris. “They have been very professional and timely during the approval process. Our team has enjoyed working with theirs for a number of years, now.”

Liberty Bank Vice President David Brede says, “Silverleaf Resorts is a well-seasoned timeshare developer that provides a very solid product offering which they market to a diversified customer base. Liberty Bank has enjoyed this relationship very much and is pleased to continue and expand it to accommodate Silverleaf’s growth.”

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ResortCom International Reports Sales And Marketing Services Growing In Revenue After One Year

Steve Luba — Mon, 06 Feb 2012 23:22:02 +0000

ResortCom International LLC announced that its division of Sales and Marketing Services has “really taken off” since Frank Ingrande has joined its executive management team as Vice President / Sales and Marketing Services. During the past year, the company has tackled the important technology of sales and marketing for El Dorado Ranch, Rancho Costa Verde, Club Tesoro, The Villa del Palmar at The Islands of Loreto and Estrella Del Mar, to name a few.

Ingrande who has 25 years of experience in the second-home industry and more than 10 years in the second-home market in Mexico, reports that the proprietary software developed by the San Diego-based company is being utilized for Internet marketing, social media marketing, owner referral programs, contact center services and reporting. In addition the division is fully versed in comprehensive marketing services including marketing plan development, collateral material design and production and direct marketing.

“There is nothing more important to developers in our business than knowing how to generate a quality lead and knowing how to convert that lead into a purchase,” says Ingrande. “We are particularly pleased with our software which can seamlessly convert inventory to point values. It looks at the associated pricing of current products and balances that against identifiable point variables to come up with the optimum conversion. This allows us to develop presentations to existing owners and new prospects.”

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Perspective Magazine Award Winners Announced At GNEX 2012

Steve Luba — Mon, 06 Feb 2012 22:39:41 +0000

Timeshare and fractional industry professionals from across the globe gathered for the Perspective Magazine Awards Gala dinner at the Hacienda Tres Rios Resort in Riviera Maya, Mexico at the conclusion of GNEX 2012 – The Global Meeting Of Minds on Thursday, February 2^nd, 2012.

The elite of the timeshare and fractional industry were announced to GNEX 2012 attendees as the Perspective Magazine Awards, sponsored by Holiday Systems International, consisted of forty two beautiful crystal trophies which were presented during a lavish six course gala dinner.

Winners were decided through a combination of online voting and decisions from a panel of four industry experts, with each of the five components accounting for 20 percent of the overall tally. Online voting took place during the month of January, with over 9,000 votes cast online from industry professionals across the world as nearly 150 nominees competed for the coveted awards and accompanying global recognition provided through the industry’s most-read trade publication.

The results are as follows:

WINNERS

Best Design – Exterior – Grand Solmar Land’s End Resort & Spa, Cabo San Lucas

Best Design – Interior – Grand Luxxe Nuevo Vallarta

Best Management Company – Classic Holidays

Best Marketing Program – Corporate Alliance Marketing, Wyndham Vacation Ownership

Best Place To Work – Hilton Grand Vacations

Best Project Team – Dial An Exchange, North America Office

Best Newcomer – Tesoro Resorts

Best Individual Professional – Sales – Suraj Naik, Royal Resorts

Best Individual Professional – Marketing – Erika Garcia, CEO, Blue Strawberry Resorts

Best Green Initiative – Hacienda Tres Rios Resort, Spa and Nature Park

Best Innovation – MAS International Company

Best Media – Interval International’s Online Community

Best Technology – Merlin Software

Best Financial Services – Consumer Finance, Wyndham Vacation Resorts Asia Pacific

Best Developer Partner (Over 50 Employees) – CSA Travel Protection

Best Developer Partner (Under 50 Employees) – Lloydshare Limited

Best Industry Leader – Bruce L. Thompson, CEO, Gold Key/PHR Hotels & Resorts

Entrepreneur of the Year – John Spence, Chairman, Karma Royal Group

REGIONAL WINNERS

Best Timeshare Resort, North America – Dawn Beach Club

Best Timeshare Resort, Europe & Middle East – Marriott’s Playa Andaluza

Best Timeshare Resort, Asia Pacific – Marriott’s Mai Khao Beach Resort

Best Timeshare Resort, South Africa – Beacon Island Lifestyle Resort

Best Timeshare Resort, Latin America – BlueBay Grand Esmeralda

Best Timeshare Unit, North America – Westgate Park City

Best Timeshare Unit, Europe & Middle East – Marriott’s Playa Andaluza

Best Timeshare Unit, Asia Pacific – Marriott’s Mai Khao Beach Resort

Best Timeshare Unit, South Africa – Beacon Island Lifestyle Resort

Best Timeshare Unit, Latin America – Grand Velas Riviera Maya

Best Fractional Resort, North America – Hyatt Grand Aspen

Best Fractional Resort, Europe & Middle East – Heavenly Collection at Golden Sands

Best Fractional Resort, Asia Pacific – Karma Kandara

Best Fractional Resort, South Africa – Essque Zalu Zanzibar

Best Fractional Resort, Latin America – Mayakoba Residences

Best Fractional Unit, North America – Mountain Spirit Resort & Spa

Best Fractional Unit, Europe & Middle East – Vale d’Oliveiras Quinta Resort

Best Fractional Unit, Asia Pacific – Karma Kandara

Best Fractional Unit, South Africa – Essque Zalu Zanzibar

Best Fractional Unit, Latin America – Mayakoba Residences

WORLDWIDE WINNERS

Best Timeshare Resort – Marriott’s Mai Khao Beach Resort

Best Timeshare Unit – Marriott’s Mai Khao Beach Resort

Best Fractional Resort – Mayakoba Residences

Best Fractional Unit – Karma Kandara

Special thanks go to the Judges:

Tom Goetschius, President & CEO, Tom Goetschius Associates

Jamie Klein, President, The Lore Institute

Craig Morganson, CEO, Holiday Systems International

Sherman Potvin, CEO, Fractional Homes International

Each winner also receives a specially designed award certificate and customized Perspective Magazine Awards logo for use in their marketing materials, websites and brochures.

Nominations are already open for the 2013 Perspective Magazine Awards, so timeshare and fractional industry professionals are asked to visit http://perspectivemagazine.com/gnex/awards/ for more information.

Sponsors and supporters of GNEX 2012 include:

Blue Strawberry Resorts, Holiday Systems International, Sunset World Resorts, Dial an Exchange, Resort Television, Travel To Go, Interval International, Lloydshare, RCI, BuyaTimeshare.com, Customer Count, Emirates Vacation Club, First American Title Insurance Company, Hop-On, Merlin Software, Sell My Timeshare NOW, Wyndham Vacation Resorts Asia Pacific, Track Results Software, Travel Guard, YachtsE, Circle One BlueBay Resort, El Cid Vacation Club, Grand Velas, Mayakoba Residences, Royal Resorts, Unlimited Vacation Club, Alternative Ownership Conference Asia Pacific (AOCAP), Australian Timeshare and Holiday Ownership Council (ATHOC), Cooperative Association of Resort Exchangers (CARE), Canadian Resort Development Association (CRDA), The Pacific Institute, Ragatz Associates Fractional Interest Conference, Resort Development Organisation (RDO), The Association for Timeshare Owners Committees (TATOC), Vacation Ownership Association of Southern Africa (VOASA), Women in the Industry (WIN) and Christel House International as Charity of Choice.

About Perspective Magazine

Perspective Magazine is the leading independent, multi-media information provider for the shared ownership industry. The company publishes five regional brands covering North America, Latin America, Europe & Middle East, South Africa, and Asia Pacific which are, combined, the most read independent trade publications globally for the vacation ownership industry.

The company’s consumer magazine, Owners Perspective Magazine, is the only independent consumer publication that specializes in promoting the benefits of buying shared ownership products to the general public and is also available as a specially customized developer edition for lead generation, in-room marketing and third party sales collateral. Owners Perspective Magazine’s online version, http://ownersperspective.com, also features a new guaranteed lead generation program specifically designed for resorts and developers. The site will host the company’s latest endeavor, Vacation TV, a streaming 24/7 online video channel full of information about vacation ownership products and services.

Perspective Magazine also operates a recruitment advertising service through TimeshareStaff.com (http://timesharestaff.com ), fractional property listing services and a customized in-room Resort Television product that encourages on-site spending and vacation ownership sales.

GNEX is the company’s annual global networking expo which gathers the top industry professionals from around the world to network, create new strategic alliances and develop joint ventures that can benefit their businesses.

Perspective Magazine also publishes online through http://perspectivemagazine.com, hosts an online community of industry professionals through Perspective Forums, engages a social media audience of over 44,000 followers through its corporate social media accounts and is a media sponsor of 30 major industry events around the world.

For more information, please visit http://perspectivemagazine.com or email Steve Luba at steveluba(at)perspectivemagazine.com. For information on advertising and editorial opportunities visit http://perspectivemagazine.com/advertise.

Prime Investimenti sri Announce Plans to Launch a New Vacation Ownership Resort in Tuscany: Hilton Grand Vacations Club at Borgo alle Vigne

Steve Luba — Mon, 06 Feb 2012 19:44:37 +0000

Prime Investimenti sri, an Italian real estate company, based in Prato Italy, today announced that it is to open a luxurious 31-apartment vacation ownership resort to be known as “Hilton Grand Vacations Club at Borgo alle Vigne“ in the Tuscan countryside close to the hilltop village of Peccioli. Mirco Clementoni, President of Prime Investimenti also confirmed that Hilton Grand Vacations has been appointed to provide Sales and Marketing services for weekly vacation ownership intervals at the resort, and Best International has been appointed to provide Sales and Marketing services in connection with fractional ownership at the resort. Hilton Grand Vacations will also be responsible for providing homeowners’ association management services and resort operations.

Developed by Prime Investimenti, the Hilton Grand Vacations Club at Borgo alle Vigne resort is expected to open early in 2013. The resort, a mix of one-, two- and three-bedroom apartments is being constructed with regional Tuscan architectural influences, whilst embracing contemporary international accommodation standards.

Mirco Clementoni commented “We are delighted to be working in partnership with Hilton Grand Vacations and Best International in bringing this new project to market. Following extensive work to locate and receive permissions for this project, we’re now in an exciting position to launch the fabulous properties of Borgo alle Vigne”

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Marriott Vacations Worldwide Named One of Utah’s ‘Best Places to Work’

Steve Luba — Mon, 06 Feb 2012 18:07:24 +0000

Marriott Vacations Worldwide’s (NYSE: VAC) Owner Services department was recently named one of the ‘Best Places to Work’ by the Utah Department of Workforce Services’ Work/Life Awards for the fourth year in a row. Utah’s Work/Life Awards recognize excellence in the workplace and is known nationwide for its rigorous evaluation and application process.

“It is an honor to be recognized as one of Utah’s ‘Best Places to Work’ for a fourth consecutive year,” said Lee Hall, general manager of Owner Services for Marriott Vacations Worldwide. “One of our most enduring principles continues to be taking care of our associates who then take great care of our customers. It’s these practices that continue to lead us to high levels of excellence.”

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Hilton Grand Vacations Celebrates 20 Years of Leadership in the Vacation Ownership Industry

Steve Luba — Mon, 06 Feb 2012 17:59:32 +0000

Hilton Grand Vacations, the renowned Hilton Worldwide vacation ownership brand, is celebrating two decades of industry leadership with a year of special events beginning in February.

Twenty years ago, in February 1992, a joint venture between Hilton Hotels Corporation and Grand Vacations, Limited established Hilton’s entry into the vacation ownership market, launching a highly successful chapter in the legacy of the leading global hospitality company. Today, the Hilton Grand Vacations brand has grown to include more than 50 Club-affiliated resorts, two thriving Club membership programs, 176,000+ Club Members worldwide, and more than 4,500 team members globally.

“On the occasion of our 20^th birthday, we want to thank our global team members and Hilton Worldwide leadership for contributing to the growth and progress of Hilton Grand Vacations,” said Mark Wang, President of Hilton Grand Vacations. “Together, we remain committed to create the satisfaction of a life well-vacationed for our Members, and to maximize the value for our business partners, through industry-leading quality, business stewardship and innovation.”

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C.A.R.E. Announces ARDA as Associate Member

Steve Luba — Mon, 06 Feb 2012 17:35:39 +0000

Alain Carr, C.A.R.E. president, has announced that ARDA (American Resort Development Association) has joined C.A.R.E. as an Associate member.

According to Carr, “It is a great honor to welcome ARDA as a new member of our organization during my tenure as C.A.R.E.’s president. C.A.R.E. appreciates the participation of Howard Nusbaum and Jason Gamel at our conferences this past year, and C.A.R.E. has benefited from the knowledge and insight in our industry that they were generous enough to share with us. Because C.A.R.E.’s values are directly in line with ARDA’s, C.A.R.E. has always been a strong supporter of ARDA and has been directly responsible for many C.A.R.E. member companies becoming and maintaining memberships with ARDA. Reciprocally, ARDA has been extremely supportive of C.A.R.E. and our efforts to deliver outstanding vacation services to owners and members. We are very excited that ARDA is now a member of C.A.R.E. and we look forward to their continued support and dedication.”

“ARDA looks forward to sharing valuable industry information with C.A.R.E. members through increased opportunities,” said ARDA president and CEO, Howard Nusbaum. “While we’ve participated in C.A.R.E. events in the past, becoming an Associate Member will enable ARDA to educate a broader audience about the policies that impact owners and efforts the industry is taking to protect the integrity of the product and the value of vacation ownership.”

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Florida Legislation to Rein in Deceptive Timeshare Resale Practices

Steve Luba — Mon, 06 Feb 2012 17:22:24 +0000

The American Resort Development Association (ARDA) and the American Resort Development Association Resort Owners’ Coalition (ARDA-ROC) has announced its support of the Timeshare Resale Accountability Act, sponsored by Florida State Senator Andy Gardiner and Florida State Representative Eric Eisenaugle and supported by Florida Attorney General Pam Bondi.

This bill was enacted to protect Florida consumers and help put an end to such deceptive marketing practices conducted by fraudulent timeshare resale companies that have been targeting consumers under the guise of offering a service to help sell their timeshare product. Timeshare owners can now hold resale companies that use deceptive business practices accountable for their actions. Also, the legislation seeks greater transparency and will require, among other things, timeshare resale companies to disclose all terms and conditions of their business relationship with a consumer, provide for a right of rescission for consumers to cancel a contract for resale services, and impose penalties on companies who continue these deceptive practices.

“General Bondi, Senator Gardiner, and Representative Eisenaugle are to be commended for their commitment to consumer protection and transparency,” said Howard Nusbaum, president and CEO of ARDA. “ARDA and the ARDA-Resort Owners’ Coalition (ARDA-ROC) support their efforts to ensure that these important safeguards are put into Florida law,” added Nusbaum.

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Exciting Programme of Speakers Announced for TATOC’s Annual Conference 9th-11th March 2012

Steve Luba — Mon, 06 Feb 2012 16:55:56 +0000

TATOC, the Timeshare Association, today announced an exciting programme of speakers for its annual conference which takes place from 9^th-11^th March at the Park Royal Hotel, Stretton, near Warrington.

The conference presentations commence on Saturday morning with TATOC executive chairman, Harry Taylor, and board member, Geoff Chapman, examining how the association, resorts and the industry in general are ‘Meeting the Challenges’ – the theme of this year’s conference.

This will be followed by presentations from some of the industry’s leading players including Simon Jackson, chief executive of Macdonald Resorts Limited, who will discuss the importance of a comprehensive exit strategy.

Diamond Resort International’s Suzana Gomercic will consider the challenges facing resort management in Europe while Susan Crook will examine the impact of the E.U. Timeshare Directive one year on.

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Interval International Adds The Resort Group Vacation Club In The Cape Verde Islands To Global Vacation Exchange Network

Steve Luba — Mon, 06 Feb 2012 16:40:29 +0000

Interval International, a prominent worldwide provider of vacation services and an operating business of Interval Leisure Group (Nasdaq: IILG), announced the affiliation of The Resort Group Vacation Club based in Cape Verde, a group of 10 islands in the Atlantic Ocean 350 miles off the coast of Western Africa. The first resort to be included in the multi-site club is the Tortuga Beach Resort & Spa on Sal, one of the islands in the Cape Verde archipelago. Two other resorts are currently under construction, both on Sal Island.

The Resort Group Vacation Club comprises spacious two-bedroom apartments at the Tortuga Beach Resort and Spa that also includes a hotel managed by Meliá Hotels & Resorts, together with additional apartments and private villas. Each vacation club apartment has a private terrace or balcony, an Italian kitchen, and an open-plan living area with a 42-inch TV.

“The Cape Verde islands, already a favourite destination of British, Portuguese, Italian, and German tourists, are gaining renown as an international destination,” said Darren Ettridge, Interval’s senior vice president of resort sales and business development for Europe, Middle East, Africa, and Asia. “Sal is the most developed of the islands and the setting of Tortuga Beach Resort & Spa makes the most of the island’s natural beauty.”

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GNEX 2012 Is A Roaring Success

Steve Luba — Sat, 04 Feb 2012 01:06:16 +0000

Perspective Magazine’s Second Annual Global Networking Expo, GNEX 2012 – The Global Meeting Of Minds, took center stage at the Ritz Carlton Cancun in Cancun, Mexico as 177 delegates representing 91 companies gathered to seal business deals over January 31^st – February 2^nd, 2012.

Attendees from as far away as Australia, United Arab Emirates, Malta and Brazil converged for three days of outstanding panel discussions, informative presentations and clever social events to produce the most unique, globally-focused industry networking event on the 2012 calendar.

Participants such as Francisco Neto, Executive Director of Rio Quente Resorts in Brazil, Ashraf El Zarqa, COO of Emirates Vacation Club and Ramy Filo, CEO of Classic Holiday Group gave resounding reviews of the event, as the combination of audience-driven panel debate, business meetings, speed networking and nightly parties created an environment for delegates to build new and lasting relationships.

Numerous business deals were finalized throughout the event as the specially-designed networking lounge and extended networking time built into the conference agenda gave attendees the time and atmosphere to create strategic partnerships.

More information about GNEX 2012 will be available during the next few weeks on the conference website at http://perspectivemagazine.com/gnex.

Our thanks go out to our GNEX 2012 event sponsors and supporters:

Next year’s event is already on the 2013 calendar as GNEX 2013 – The Global Meeting Of Minds makes its first foray into the United States at the world famous Beverly Wilshire Hotel in Beverly Hills, California during February 4-6, 2013. More information will be available in the coming weeks on the conference website at http://perspectivemagazine.com/gnex.

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4 Seasons At Desert Breezes Resort Earns RCI Gold Crown Resort Property Designation

Steve Luba — Fri, 27 Jan 2012 19:21:31 +0000

Trading Places International (TPI) today announced that the 4 Seasons at Desert Breezes Resort has been awarded the prestigious RCI Gold Crown Resort property designation by RCI, the worldwide leader in vacation exchange.

A select number of RCI affiliated resorts meet RCI’s requirements for recognition and have earned the RCI Gold Crown Resort award. These resorts have attained high levels of excellence in resort accommodations, hospitality and member experience as measured by RCI.

“4 Seasons at Desert Breezes Resort is honored to have achieved this prestigious RCI designation,” said Tom Newman, director of Resort Operations at TPI. “The association’s board of directors, through diligent planning and oversight and working with its managing agent, Trading Places International, plan to maintain this Gold Crown status by providing owners and guests the quality accommodations and services we are known for.”

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Mexico’s Luxury Spas Website Debuts with Online Savings, New Personalized Spa Experiences

Steve Luba — Thu, 26 Jan 2012 17:49:31 +0000

Velas Resorts, with world-class destination spas in Riviera Maya, Puerto Vallarta and Riviera Nayarit, debuts a dedicated spa website that features a spa concierge, virtual tours and photo galleries, destination information and reservations. New, themed 4, 5 and 7 day spa experiences are detailed and prices given. Special online-only savings are also offered on select treatments. In addition, spa products used at the luxury Mexico all-inclusive resorts are available for purchase.

The $15 million architecturally striking spa at Grand Velas Riviera Maya, a recipient of Virtuoso’s “Best Spa” award, is inspired by the jungle and natural water pools of the Yucatan Peninsula. Almost 40,000-square feet are given to separate men’s and women’s sides of the spa’s Water Journey, each with custom-designed amenities including a Clay Room, a circular glass-tile-lined steam room with a fiber-optic “star light” ceiling, an Ice Room with floor-to-ceiling window, hot-and-cold Experience Showers, and a central infinity pool with powerful massaging faucets throughout and carved-stone chaises with jets set just underneath the surface of the water on which guests recline.

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Survey of Expedia Consumers Reveals That Hotels Can Drive Growth Through Sustainability

Steve Luba — Thu, 26 Jan 2012 17:30:35 +0000

MindClick SGM and Expedia.com® today announced the results of a study of 5,000 consumers conducted in early January 2012 that measures awareness, expectations and the impact of hotel sustainability efforts. The study revealed that consumers applaud such efforts, but need to better understand the tangible impact to their travel lives.

Over the past decade, hotels have implemented and promoted sustainability programs including greener operations-energy efficiency, water conservation and recycling, and green building through the U.S. Green Building Council’s LEED® certification program. With operational sustainability awareness levels at 80% among consumers surveyed, the industry has succeeded in telling at least part of the story.

This means that the concept of hotel sustainability is being factored into hotel purchase consideration. Hotel air quality is a prevailing consumer concern: four in ten consumers list indoor air quality as a highly important in their selection criteria. Hotels that promote higher indoor air quality earn higher favorability ratings among almost two-thirds of consumers surveyed.

At the same time, the study showed that there is a gap between how the industry communicates its sustainability efforts and the areas of sustainability that consumers see as important. On the one hand, emphasis on promoting the operational aspects of sustainability has resulted in high consumer awareness of energy efficiency, water conservation and recycling. At the same time, in spite of the fact that consumers see air quality as important, only one-third of those surveyed recalled promotion of indoor air quality as part of a hotel’s offering.

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Customer Care Questionnaires Bring Rave Reviews for FARROW Commercial Construction

Steve Luba — Thu, 26 Jan 2012 15:08:57 +0000

FARROW Commercial Construction, a nationwide commercial construction company based in Santa Rosa, CA has files filled with Customer Care Questionnaires.

Westin Kierland

According to Rick Cratty, Director of Operations for FARROW, “we never leave a job site without getting some feedback. At the close of 2011 we went through our files and were pleased to find an overwhelming amount of “Atta boys!”

With numerous construction projects completed this year, FARROW reports that 100% were rated as “outstanding in all categories.” For instance, from the General Manager of the Hilton in Fort Wayne, IN comes this review: “Overall best renovation process I have every experienced!” Scott Caldwell, Resort General Manager at the Westin Kierland Villas in Scottsdale says FARROW exhibited “Great leadership, Quality and Customer Care.” In Branson the client was “very pleased with the overall communication, flexibility and cleanliness” for a project at Branson Suites at Fall Creek. Mark Sedillo, Resort General Manager at the Ridge Resort in Sedona put it honestly when he said FARROW made the process as “painless as possible.”

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Triton Timeshare Software Sponsors ARDA’s MediaWalls and Technology Forum

Steve Luba — Thu, 26 Jan 2012 14:59:18 +0000

Triton Timeshare Software, a Sarasota-based technology solutions provider, has announced that it will sponsor both the Convention MediaWalls and the Technology Forum at the upcoming ARDA convention to be held in Las Vegas April 1-5.

Triton’s integrated software suite is well known in the shared ownership industry which has been revolutionized by technology over the past few years.

As sole sponsors of the ARDA MediaWalls Triton will provide large flat screen TVs which broadcast announcements, coverage of special events and live social media updates via Twitter, Facebook and YouTube. The screens will be in high traffic areas such as registration, educational session corridors and in the trade show portion of the convention.

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Executive Quest Celebrates 18 Years As Resort Industry Headhunters

Susan Knox — Wed, 25 Jan 2012 20:47:02 +0000

Keith Trowbridge, President and CEO of Executive Quest, Inc., http://www.execq.com has announced a milestone of 18 years of success in the headhunting business. His company is an executive search firm for the timeshare, vacation ownership, fractional, and hospitality industry. “In challenging times such as these,” Trowbridge says, “it’s most important to hire the brightest minds available and have your resume lodged on an executive recruiter’s short list.”

“The concept of becoming a headhunter came about rather naturally,” says Trowbridge. After retiring with a distinguished career as a leading timeshare developer, Keith was frequently asked to provide connections for timeshare companies looking for executives. “Gradually, the personal recommendations led to establishing Executive Quest, Inc. 18 years ago.”

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Spirit Incentives Announces New Vice President of Finance

Steve Luba — Wed, 25 Jan 2012 19:32:47 +0000

Spirit Incentives, a leading provider of incentive and benefit solutions for the financial, retail, and vacation ownership industries, announced today it has selected John Ferrelli as its Vice President of Finance. With over two decades of experience Ferrelli adds significant financial and analytical skills to the leadership team.

At Spirit Incentives, Mr. Ferrelli’s duties will include maximizing the value of the company by optimizing cash flow through planning, evaluation, and communication of financial information. He brings direct senior level experience in financial planning and cash flow management. He has reduced expenses, prepared annual budgets, and sales tax returns in different companies such as Signature Consultants and Muvico Theaters.

“We are enthusiastic to have John join our team. He brings the financial planning and forecasting experience” says Gary Baron, Chief Executive Officer of Spirit Incentives. “As we continue to grow the organization, it is critical that we have the support of a strong financial leader. We look forward to John’s contribution to our ongoing success.”

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Timeshare Consumer Protection Legislation Passes First Stop in the Florida House of Representatives

Steve Luba — Wed, 25 Jan 2012 17:11:16 +0000

Attorney General Pam Bondi issued the following statement on the unanimous passage of the “Timeshare Resale Accountability Act,” House Bill 1001 in the House of Representative’s Business and Consumer Affairs Subcommittee on Tuesday. House Bill 1001 is sponsored by Representative Eric Eisnaugle; the bill’s counterpart, Senate Bill 1408, is sponsored by Senate Majority Leader Andy Gardiner.

“Timeshare resale fraud is my office’s number one complaint and this good bill will protect timeshare owners from deceptive and unfair marketing practices that attempt to defraud consumers,” stated Attorney General Pam Bondi. “I applaud Representative Eric Eisnaugle and the House of Representative’s Business and Consumer Affairs Subcommittee for unanimously passing this bill today.”

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TATOC, the Timeshare Association, Announces Silver Affiliation of Timeshare Resale Business, Confused About Timeshare

Susan Knox — Wed, 25 Jan 2012 12:40:17 +0000

TATOC, the Timeshare Association, is delighted to announce that resale organisation Confused About Timeshare has become a TATOC silver affiliate.

Created to challenge the established resale formula, Confused About Timeshare offers independent advice for buying, selling and renting timeshare accommodation. The team offers a wealth of industry knowledge and experience; ensuring customers are fully informed when making decisions about their ownership and holidays.

Company owner Mark Bell is a proven timeshare resale specialist with a hands-on and creative approach to the business. He began his career with a leading timeshare trustee organisation in the Isle of Man, setting up a specialist department managing complex transfer of ownership and escrow facilities. He moved to a consultancy role and eventually ran a London-based resale provider.

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Hilton Worldwide Becomes Fastest Growing Major Hotel Company

Steve Luba — Tue, 24 Jan 2012 18:36:51 +0000

Hilton Worldwide has become the fastest growing major hotel company, expanding its portfolio by 29 percent since June 2007 and surpassing its competitors in total rate of room growth.(1) During this time, Hilton Worldwide has also added more than 950 hotels to its total global footprint and created a pipeline of over 860 hotels, among several other successes.

In 2011, Hilton Worldwide opened a total of 170 hotels and gained supply share in each of its global regions. In the United States, Hilton Worldwide has over 10 percent of the room supply market share, the largest in the country, as well as over 18 percent of the active industry room pipeline in the planning to construction phases.(2)

“In recent years Hilton Worldwide has thrived by successfully navigating a number of challenging macroeconomic factors and pursuing an aggressive global growth strategy,” said Christopher J. Nassetta, President and Chief Executive Officer, Hilton Worldwide. “Our momentum will continue with one of the largest pipelines in our history and in the industry.”

Development Success

Last year marked several development-related milestones for Hilton Worldwide, including:

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Lubner Group Completes New Interiors for Legendary Key West Resort

Steve Luba — Tue, 24 Jan 2012 15:58:05 +0000

The Lubner Group, internationally respected for its hospitality and commercial design work, has recently completed the total renovation and installation of new furnishings for five “Old Conch” styled buildings with a storied past at the Coconut Beach Resort in Key West, Florida, positioning the resort to enter a new phase in its legendary history.

Located at 1500 Alberta Street on the Atlantic side of Key West, the vacation ownership resort is set against lush gardens and quiet walkways with white verandahs and French doors opening to the sea. The Lubner Group’s design challenge was to blend existing Victorian gingerbread architecture – rich with living history – with a fresh lifestyle in an updated tropical design that invited guests to relax in serene tranquility. Amenities include a pool, Jacuzzi, and private beach. The resort has been named an Interval International Select Resort.

The Lubner Group (www.LubnerGroup.com) completed the six-month total interior renovation project in three phases. Work included the selection of all furniture, fixtures and equipment for the 32 one- and two-bedroom/two bath units plus the resort’s lobby. The Lubner Group also provided design direction for the kitchen and bath cabinetry and flooring.

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Grand Pacific Resorts Completes First Phase of Color Code Training

Steve Luba — Mon, 23 Jan 2012 22:15:10 +0000

Grand Pacific Resort Management recently completed two installments of Color Code training provided by UMEUS Consulting.

Grand Pacific Resort Management chose UMEUS Consulting to provide a critical element of their management training program. Nigel Lobo, VP of Operations commented, “I was looking for something that would energize my management team, something new and exciting. I was intrigued with the concept of motive and wanted to see how it would work with our organization. I am delighted with the results”

Candace Vigil, Senior Consultant at UMEUS Consulting says, “Research shows that emotional intelligence, often referred to as “soft skills”, is four times more important than IQ in gauging career success. Interpersonal skills, unlike IQ, can be learned and improved, yet this is an area often overlooked when training teams. The results of the Color Code Personality Assessment, pioneered by Dr. Taylor Hartman, PhD, are unique to each individual and provide clear insight into why you do the things you do. The training we provide teaches you how to take that information and apply it in real life situations. By understanding motive, you can change behavior to produce the desired results.”

Resort management can be intense and stressful. Trying to manage guest expectations, complex schedules, and internal demands can create a tense work environment where misunderstandings can escalate into serious problems. Understanding core motive and learning to communicate effectively with others can reduce stress, improve the level of employee engagement, and enhance synergy.

Doreen Bechard, Regional Director of Resort Operations said, “A lot of training programs are exciting at first, but they die out within a day when you return to your usual busy schedule. The Color Code stayed alive in our organization because of the comprehensive follow up provided as part of the training. ow it’s become part of our culture and daily conversation.”

James Tennery, Resort General Manager, had this to say, “I’ve never seen a concept saturate our organization as quickly and completely as the Color Code training. It has become ingrained in our daily conversation. The Color Code has become part of the culture at Grand Pacific Resort Management.”

Mr. Lobo continues, “Training is an important component here at Grand Pacific Resort Management. We implement a number of different methods to keep our team motivated to deliver memorable vacations to our guests and owners. Our management team really benefitted from this method which dovetails nicely into our other programs. The training provided by UMEUS Consulting supports our mission and keeps us moving in the right direction.”

Bluegreen Hosts Luncheon for the Juvenile Diabetes Research Foundation Walk to a Cure

Steve Luba — Mon, 23 Jan 2012 20:17:00 +0000

Bluegreen Corporation (NYSE: BXG), a leading provider of Colorful Places to Live and Play, announced that its corporate office hosted an invitation-only kick-off luncheon for the Juvenile Diabetes Research Foundation (JDRF) Walk to Cure Diabetes on Thursday, January 19, 2012.

The complimentary Walk to Cure Diabetes luncheon took place at the Boca Country Club in Boca Raton, Florida. The event was hosted by Bluegreen President and CEO John M. Maloney, Jr., along with Lisa Jensen of First Southern Bank who served as Walk Corporate Development Chairman and JDRF Board of Directors. Mr. Maloney is serving as Walk Corporate Chairman.

A core belief in Bluegreen culture is the value of philanthropy. Bluegreen believes philanthropic work benefits everyone—those who receive the philanthropic efforts and the community in which those involved with philanthropy live.

“I am honored to serve as Walk Corporate Chairman,” stated Maloney. “Our community is very supportive of the work that JDRF does, with many serving on committees, as sponsors and volunteers. I know we will maintain our steady pace of keeping awareness of diabetes and its complications in the forefront, as well as the need for financial support of research.”

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Fitch: U.S. Lodging Upcycle Continues Despite Heightened Macroeconomic Risk

Steve Luba — Fri, 20 Jan 2012 17:35:03 +0000

Lodging demand trends continue on a solid recovery trajectory, despite heightened global macroeconomic risk stemming from European sovereign debt concerns and a slowdown in China, according to a new report from Fitch Ratings.

Fitch’s report, ’2012 Lodging & Timeshare Outlook: The Penthouse View,’ provides a cross-sector perspective of the industry. Positive operating fundamentals support a stable outlook across four subsectors, including lodging C-Corps, lodging real estate investment trusts (REITs), CMBS with high hotel exposures, and timeshare asset-backed securities (ABS).

Hotel property-level operating performance should continue its solid improvement in 2012-2013 as a result of a favorable supply/demand outlook.

U.S. RevPAR remains roughly 5% below the 2007 peak. Fitch’ 2012 base case currently reflects 4%-5% industrywide RevPAR growth in the U.S., followed by mid-single-digit growth in 2013.

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Interval International Adds Korora Bay Village Resort To Global Vacation Exchange Network

Steve Luba — Fri, 20 Jan 2012 16:13:07 +0000

Beautifully situated where the mountains meet the sea, the resort features seven one- and 16 two-bedroom apartments. It is a 10-minute walk from Hills Beach and Korora Bay, favourite places for surfing and fishing in the South Pacific Ocean. Joe Hickman, Interval’s executive director for Asia Pacific, noted, “Korora Bay is the ideal spot for family holidays at any time of the year. On-site amenities run the gamut from swimming pools to a lighted tennis court and a large barbecue and outdoor group dining area. There is plenty to do nearby as well, including whale watching and exploring two national parks.”

The hinterland of Coffs Harbour has many beautiful areas to discover, including Dorrigo National Park with its magnificent waterfalls, waterholes in the Friday Creek area, and picturesque drives through Nana Glen. Sea kayaking and surf rafting, kayaking in Bongil Bongil National Park, snorkelling at Solitary Island, deep sea fishing, and white water rafting are just a few of the many activities available in this part of Australia.

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Timeshare Industry Says Wellness Trend Is Here To Stay in 2012

Steve Luba — Thu, 19 Jan 2012 17:08:32 +0000

Many think the resolve to become more mindful of one’s health is limited to a New Year’s resolution, but according to the American Resort Development Association (ARDA), the wellness trend is here to stay throughout the year as consumers want their vacations to reflect a healthier lifestyle factor.

While the timeshare industry has long advocated the healthful benefits of regular time away to rejuvenate and relax, resort developers continue to expand their vacation products with more options and access to healthful programs and activities.

“Health and wellness amenities are growing in popularity among timeshare owners and resorts are now using these programs to attract new timeshare consumers unfamiliar that such vacation products exist,” says Howard Nusbaum, president and CEO of ARDA.

Many timeshare resorts have expanded their offerings to include health and wellness components such as fitness programs, enhanced spa services, cuisine packages, weight-loss regimens and concierge services to customize a specific healthy vacation experience.

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RCI And The Registry Collection Program To Sponsor Shared Holiday Ownership Workshops

Steve Luba — Thu, 19 Jan 2012 15:24:12 +0000

RCI, the worldwide leader in vacation exchange, and The Registry Collection program, the world’s largest luxury holiday exchange program, will organize and co-sponsor three Shared Holiday Ownership Workshops in 2012. The workshops provide essential information for those involved in the shared holiday ownership industry or anyone interested in entering the field. The first workshop takes place in Istanbul, Turkey, on February 6, followed by workshops in Edinburgh, Scotland (April 25) and Vienna, Austria (May 22).

“We are proud to be organizing and co-sponsoring the Shared Holiday Ownership Workshops in 2012,” said Sean Lowe, managing director, EMEAI, RCI. “At RCI, we value education and lively discussion surrounding industry topics, and the interactive programs for these three workshops will provide new information and perspectives to all attendees.”

Topics covered at these workshops will include:

Why shared holiday ownership?
The range of shared holiday ownership options including timeshare, fractional and mixed-use models
How shared holiday products work
Legal structures
Efficient and effective sales and marketing
Customer care

The workshops boast an impressive lineup of speakers who will make appearances in at least one of the workshops, including: Dimitris Manikis, RCI; Paul Mattimoe, Perspective International; Philip Bacon, HVS; Christopher Allen, Hutchinson & Co Trust Company; Eric Gummers, Howard Kennedy; Piers Brown, Fractional Life; Lisa Migani, FNTC; Philip Broomhead, FNTC; and Ioannis Verdelis, Best International.*

The co-sponsors of the workshops are HVS, FNTC, Howard Kennedy, Best International and Citadel.

Visit www.SHOWorkshops.com for more information and booking forms.

* Speakers may be subject to change

About RCI
RCI is the worldwide leader in vacation exchange with over 4,000 affiliated resorts in approximately 100 countries. RCI pioneered the concept of vacation exchange in 1974, offering members increased flexibility and versatility with their vacation ownership experience. Today, through RCI^® Weeks, the traditional week-for-week exchange system, and RCI Points^®, the industry’s first global points-based exchange system, RCI provides flexible vacation options to its 3.7 million RCI subscribing members each year. RCI is part of Wyndham Exchange & Rentals and the Wyndham Worldwide family of brands (NYSE: WYN). For additional information visit our media center, rciaffiliates.com or The RCI Blog. RCI also can be found on Facebook, YouTube and Twitter.

About The Registry Collection program

The Registry Collection program is the world’s largest luxury exchange program comprising over 33,000 members and more than 160 affiliates on six continents. More than 180 properties are available through The Registry Collection program and are either accessible for exchange or under development. From condo hotels and high-end fractional resorts to private residence clubs and fractional yachts, The Registry Collection program provides members with access to an elite network of the finest vacation properties at some of the world’s premier destinations, as well as personal concierge services that are available 24 hours a day. The Registry Collection program is offered by RCI, the worldwide leader in vacation exchange and part of the Wyndham Worldwide family of brands (NYSE: WYN). For additional information visit our media center or theregistrycollection.com.

Legacy Vacation Club Announces New President and Chief Operating Officer

Steve Luba — Wed, 18 Jan 2012 17:33:29 +0000

Legacy Vacation Club, an Orlando-based vacation ownership company, has announced the appointment of Tony Picciano to the position of president and chief operating officer.

Mr. Picciano has more than 20 years experience in the vacation ownership industry with a proven track record of exceeding revenue and profit expectations. He joined the company as a consultant in 2009. Over the last two years his role evolved and he became a leader in the successful rollout of Legacy Points, the company’s new vacation ownership product that offers more flexibility than traditional timeshare ownership.

As the president and chief operating officer, Mr. Picciano will continue to advance Legacy Vacation Club according to the company’s vision of becoming the provider of choice for families seeking friendly, comfortable and affordable vacation experiences.

Worldgate Timeshare selects SPI Orange Software

Steve Luba — Wed, 18 Jan 2012 14:54:40 +0000

Vacation ownership software leader SPI Software recently announced a new client, Worldgate Timeshare, located in Kissimmee, Florida, has chosen SPI Orange Software as its enterprise IT solution. Worldgate Timeshare is a mixed-use property with 429 guest rooms and an array of amenities, catering to both the vacationing family and the business traveler.

“Worldgate’s IT requirements were a little more varied than what a cookie-cutter system could offer,” comments SPI VP of Sales Matt Brosious. “Thanks to SPI’s use of table-driven technology, our system will be flexible enough to encompass their needs. We anticipate that they will enjoy using our suite of software products to help them handle their business operations much more efficiently than ever before.”

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Hacienda Tres Rios Among Top 6 in the World in Environmental Conservation

Steve Luba — Mon, 16 Jan 2012 16:41:40 +0000

Sunset World Resorts & Vacation Experiences announced that Hacienda Tres Rios Resort, Spa & Nature Park was awarded a Green Globe High Achievement Award for its environmental conservation commitments. This award was given to only six hotels in the world.

During the traditional Three Kings breakfast held for the media in Cancun and the Riviera Maya, the tourism group announced the acquisition of this coveted award by the Riviera Maya ecotourism resort. In addition, a 2012 schedule of important cultural, environmental and sports events in order to boost tourism in the Mexican Caribbean was presented.

The Brand Director of Sunset World Group Annie Arroyo reported that Green Globe presented the High Achievement to Hacienda Tres Rios for achieving the highest score in the 320 indicators in environmental, social and cultural sustainability in the region of Mexico and Latin America.

The sustainability certification system developed exclusively for the travel and tourism industry also granted this recognition to; Anantara Seminyak Resort & Spa, Bali (Asia / Pacific), Club Med Djerba La Douce, Tunisia (Africa), Hotel Concorde Berlin , Germany (Europe), Mövenpick Dead Sea, Jordan (Middle East) and Bucuti Beach Resort, Aruba (Caribbean).

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Sell My Timeshare NOW Becomes The Latest Sponsor Of GNEX 2012

Susan Knox — Thu, 12 Jan 2012 21:07:26 +0000

The Internet advertising and marketing company for timeshare owners, developers and HOAs seeking to resell or rent timeshares and fractionals, becomes a sponsor of Perspective Magazine’s second annual industry networking and awards event.

Perspective Magazine ( http://perspectivemagazine.com ) announces that internet advertising and timeshare resort services company, Sell My Timeshare NOW will be the Lunch sponsor during Day Two of GNEX 2012 – The Global Meeting of Minds, scheduled for January 31^st – February 2^nd, 2012 at the Ritz Carlton Cancun in Cancun, Mexico.

“Sell My Timeshare NOW and Timeshare Broker Services are enthusiastic to be a part of GNEX 2012, and part of the exciting changes in the ways timeshare is bought, sold and rented worldwide,” said Jason Tremblay, Founder and CEO, Vacation Hotdeal Companies, Inc., and Sell My Timeshare NOW.

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Renovations Pay Unexpected Dividends to Timeshare Owners

Steve Luba — Thu, 12 Jan 2012 19:38:20 +0000

Travel & Leisure, MSNBC and ConTech Construction all agree on a 2012 trend, timeshare makeovers are hot. ConTech Construction has been knee deep in restoration projects in 2011 and foresees the company staying involved in the restoration business well into 2012 and beyond.

Over a 10-month period ConTech Construction worked to transform the worn and aging Royal Floridian Resort in Ormond Beach, FL into the stunning property it is today. The resort’s improvements have garnered huge unanticipated income and savings and led to the project being crowned the 2011 “Project of the Year” by the International Concrete Repair Institute. This award has historic significance as it is the first ever honor for a timeshare property.

Since the renovation, the resort’s rental revenues have experienced a 22 percent increase generating $52,000 over budgeted revenues. The electricity consumption has decreased by 25 percent, corresponding to $40,000 savings in only 9-months. The association hospitality expenses (guest compensation for problems related to the resort amenities) have decreased by 50 percent compared to 2009. Maintenance payroll also decreased by 24%, due to fewer problems and service calls from guests.

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SPI Software Whitepaper Available on IT Systems for 2012 and beyond

Steve Luba — Wed, 11 Jan 2012 23:15:34 +0000

Vacation ownership/timeshare software leader SPI Software Vice President Matt Brosious announced the availability of a whitepaper studying the state of information technology (IT) systems for 2012 and beyond. The paper, which can be accessed for free at spisoftware.com, addresses the IT needs of today’s vacation ownership company, with its multitude of challenges, and limited solutions.

“I’ve seen how often the typical IT professional is faced with the monumental task of creating and connecting a system of patches between multiple outdated systems,” says Brosious. “This document details the unique features of SPI Orange, and discusses how it helps a timeshare company adapt to the technology needs of today.”

Visit SPI’s web site for instant access to this one-of-a-kind industry report.

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Cayman Islands Timeshare Developer Morritt Properties Plans $58 Million Expansion

Steve Luba — Wed, 11 Jan 2012 19:19:17 +0000

With construction scheduled to begin no later than June, Morritt Properties plans to invest some $58 million during the next five to 10 years in order to expand its East End resort development on Grand Cayman island.

According to a report in cayCompass.com, Morritt Properties has set a goal of doubling time-share ownership to more than 30,000 members.

“I’m so excited about the future,” owner David Morritt said in a news release. “We’ve had a brilliant year, and it’s only going to get better.”

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Interval International And Welk Resorts Extend And Enhance Long-Term Relationship

Steve Luba — Tue, 10 Jan 2012 00:07:14 +0000

Interval International, a prominent worldwide provider of vacation services and an operating business of Interval Leisure Group (Nasdaq: IILG), and Welk Resorts, a well-established leader in the vacation ownership industry, today announced the renewal of their master affiliation agreement. The multi-year contract extends the relationship established in 2004 and comprises six existing properties in four sought-after markets, as well as future development.

Welk Mountain Springs

“Our commitment to excellence is seen in everything we do at our resorts, beginning with the design and amenities to delivering the best service to our owners,” said Jon Fredricks, president of Welk Resort Group. “Renewing our partnership with Interval ensures that we will also be able to continue providing industry-leading programs and benefits to members, including the opportunity to exchange their vacations through Interval’s renowned resort network to some of the most highly demanded destinations around the world.”

“We’ve greatly enjoyed working with Jon and the Welk team, who are among the most respected professionals in the shared ownership industry,” added Craig M. Nash, chairman, president, and chief executive officer of Interval Leisure Group. “We’re very proud to enhance our relationship and offer our members many more years of exceptional experiences at the outstanding Welk locations.”

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Timeshare Fans Program Spotlights CLUB WYNDHAM Owners, Dozens of Owners Cite Reasons for Traveling with Timeshare in Latest Owner Video Series

Steve Luba — Mon, 09 Jan 2012 16:42:22 +0000

Crossing things off a bucket list. Seeing new places. Pride of ownership. These are a few reasons given for the satisfaction level among “Timeshare Fans” from Wyndham Vacation Resorts. This month’s video, blog and photo compilation represents the third in American Resort Development Association’s (ARDA) “Timeshare Fans” owner series, showcasing the passion of owners about why they love timeshare vacations.

“This is a rich man’s vacation on a normal man’s salary,” says Ron Riley, CLUB WYNDHAM® owner since 1998 in describing why he enjoys vacationing with timeshare. In addition to Riley and his wife, more than a dozen owners participated in the video. Other owners will share their experiences in a blog in order to clearly convey the variety of reasons they cherish their vacation ownership.

One family, CLUB WYNDHAM owners Sharon and Tom Grupe of Orlando, Fla., recently celebrated Thanksgiving at the Wyndham Bonnet Creek Resort with 38 family members spanning four generations. “I still get emotional when I think about the special celebration we had this past Thanksgiving”, explains Sharon. “Being able to bring everyone together in such a beautiful and accommodating resort made it a holiday to remember.”

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Divi Resorts Now Offers An RCI Platinum Membership Tier, Giving Members Exclusive Access To Dream Vacation Options

Steve Luba — Mon, 09 Jan 2012 16:07:11 +0000

RCI, the global leader in vacation exchange and part of the Wyndham Worldwide (NYSE: WYN) family of brands, recently announced an agreement with Divi Resorts that gives members at all five of its RCI^®-affiliated resorts in Aruba and St. Maarten the opportunity to opt for RCI Points Platinum memberships.

“RCI Platinum is a premium-tier membership option that opens up a world of vacation opportunities for our members,” said Gordon Gurnik, president, RCI. “Since its debut last year, the RCI Platinum membership has been met with positive responses from members who notice that their vacation experiences have been taken to a whole new level, which adds value to the products that affiliates like Divi Resorts offer vacationers.”

RCI members who join the RCI Points Platinum membership tier receive benefits including:

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Bluegreen Wilderness Club at Big Cedar Wins Branson 2011 Green Initiative Award

Steve Luba — Fri, 06 Jan 2012 16:01:27 +0000

Bluegreen Vacations, a leading provider of Colorful Places to Play, has announced its Missouri resort, Bluegreen Wilderness Club at Big Cedar was presented the City of Branson’s 2011 Green Initiative award for its eco-friendly practices. Bluegreen Corporation is honored and proud to receive the award.

While Bluegreen Wilderness Club is decidedly focused on rustic luxury, with 18 Concierge and Presidential villas, slate and hardwood floors, flat-screen TVs, exquisite fireplaces, stainless steel appliances and soft, comfortable and inviting furniture and bedding; it is also diligent about remaining energy conscious and eco-friendly.

Bluegreen Wilderness Club is also diligent about the following:

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Wyndham Vacation Ownership and Lexington Realty Trust Announce New Lease at Sea Harbor Office Center in Orlando, Fla

Steve Luba — Fri, 06 Jan 2012 15:27:25 +0000

Wyndham Vacation Ownership (WVO), a member of the Wyndham Worldwide family of companies, and Lexington Realty Trustannounced today that Wyndham Vacation Ownership has leased, with a 12-year term, more than 230,000 square feet of space at Sea Harbor Office Center, which is located at 6277 Sea Harbor Drive in Orlando, Fla., and owned by an affiliate of Lexington Realty Trust.

Sea Harbor Office Center consists of an eight-story office building containing approximately 356,000 rentable square feet and a five-story parking garage; it is anticipated WVO will occupy six floors of the building. Sea Harbor Office Center is a premier class “A” office facility, which will include a fitness center, a renovated, full-service cafeteria with outdoor seating and other first-class amenities.

While WVO is currently developing the construction and occupancy timelines and other unique workspace requirements, the new building will allow WVO to redesign its Orlando campus environment and consolidate all of its associates into one single location. It is also anticipated that the move will enable WVO to increase efficiencies, and support the culture and its core values including a strong commitment to sustainability and responsible environmental practices. WVO will seek LEED Gold Certification, having previously achieved LEED Silver Certification here in Orlando.

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Diamond Resorts’ Proposed European Legal Entity Mergers

Steve Luba — Wed, 04 Jan 2012 15:45:14 +0000

Applications have been made to the UK High Court in relation to the proposed mergers of Diamond Resorts (Europe) Limited with three of its wholly-owned subsidiaries, Diamond Resorts Spanish Sales S.L., Diamond Resorts Tenerife Sales S.L., and Diamond Resorts Balearic Sales S.L. in accordance with The Companies (Cross-Border Mergers) Regulations 2007 (“Merger Regulations“).

Pursuant to regulations 10 and 12 of the Merger Regulations the merger plan and directors’ report in relation to each of the three mergers are available to download on the Diamond Resorts’ website by clicking here.

Stephanie Thompson Joins The Alderwood Group As Sales And Marketing Manager

Steve Luba — Tue, 03 Jan 2012 20:09:36 +0000

Stephanie Thompson has joined The Alderwood Group’s management team as Sales and Marketing Manager. In this newly created position, Thompson will be responsible for growing group business and sales for Alderwood’s Colorado-based resorts including the Inn at SilverCreek’s 20,000 square foot Convention Center and Iron Horse Resort’s 4,500 square feet of meeting space located with ski-in, ski-out access to Winter Park Resort.

Prior to joining Alderwood, Thompson worked for Intrawest as a Senior Sales Manager. “I am excited to develop Alderwood’s group business base,” says Thompson. “The diversity of the properties – Inn at SilverCreek has the largest meeting space available in Grand County in the context of a full service resort while Iron Resort delivers intimate space for smaller group and wedding clients in a unique mountain setting.”

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Averett Warmus Durkee Osburn Henning CPAs Rated in Top 100

Steve Luba — Tue, 03 Jan 2012 19:57:05 +0000

Central Florida’s largest independent accounting firm, Averett Warmus Durkee Osburn Henning CPAs (AWDOH), has announced they have once again been named as one of the Orlando Sentinel’s Top 100 Companies for Working Families.

The award focuses on companies that help their employees reach and maintain balance through comprehensive and creative benefits packages and programs. The firm specializes in handling timeshare/vacation ownership companies, owners associations and other clients with assurance, accounting and tax compliance services.

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Villas At Palm Springs And Iron Horse Resort Join The Alderwood Group’s Portfolio Of Managed Resorts

Steve Luba — Tue, 03 Jan 2012 18:46:06 +0000

The Alderwood Group adds two more vacation resort properties to its growing portfolio of resorts including Iron Horse Resort in Winter Park, Colorado and Villas at Palm Springs in Palm Springs, California.

“We are focusing on what we do best,” says Tom Johnson, CEO and President of The Alderwood Group. “That is providing exceptional hospitality-based manager services to traditional vacation ownership resorts and clubs.” Johnson expects The Alderwood Group to grow by 18% in 2012 and bases this on the firm’s ability to balance excellent owner services with board of director’s expectations and transient guest projections.

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Interval’s UK Members Keen Travellers Who Value Their Vacation Ownership

Steve Luba — Tue, 03 Jan 2012 18:33:38 +0000

Interval International, a prominent worldwide provider of vacation services and an operating business of Interval Leisure Group, has revealed that its UK members travel extensively, find holiday ownership satisfying, own an average of 1.9 weeks of shared ownership time or its equivalent, and report average household incomes of approximately GBP 70,050 per year. And, more than one-quarter report ownership of a second home — apart from their holiday ownership.

These findings are from Interval International’s 2011 UK Membership Profile, which was developed from a sample of UK-resident vacation owners maintaining an active membership with Interval. The online study was undertaken to provide insights for use in the development of services and benefits to be offered to Interval members and may also be useful to resort developers and prospective industry entrants in designing their products and developing their marketing strategies.

Interval’s UK members spend approximately 28 nights away from home travelling solely for leisure purposes. Additionally, these study respondents indicate a penchant to travel across the European continent during the course of the next two years, boding well for future holiday ownership purchases. Further afield, they have a strong desire to visit the USA and Canada, the Caribbean, and Australia and New Zealand.

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Bluegreen Announces Winners of Facebook Contest

Steve Luba — Fri, 23 Dec 2011 15:51:34 +0000

Bluegreen Vacations, a leading provider of Colorful Places to Play, is pleased to announce the winners of the Bluegreen Facebook Likes Contest, a sweepstakes that awarded fantastic prizes to owners who “liked” our social media page. The contest ended August 31, 2011, giving Bluegreen the opportunity to thank its participants and surprise a few lucky timeshare owners.

Bluegreen Corporation would like to congratulate the following:

Barb B., winner of a 32” LCD TV
Colin H., winner of a mini-Netbook
Chris B., winner of an Apple iPod Shuffle
Steve K., winner of an Apple iPod Shuffle

Bluegreen randomly selected its winners from a pool of over 21,000 Bluegreen owners who “Like” Bluegreen on Facebook. The Company continually hosts sweepstakes, contests and giveaways to encourage owners and their families to participate in Bluegreen’s social media campaigns.

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The Suites at Hershey Earns RCI Gold Crown Resort Property Designation

Steve Luba — Thu, 22 Dec 2011 16:27:55 +0000

Bluegreen Vacations, a leading provider of Colorful Places to Play, today announced its Hershey, Pennsylvania resort, The Suites at Hershey, has been awarded the prestigious RCI Gold Crown Resort property designation by RCI, the worldwide leader in vacation exchange.

A select number of RCI affiliated resorts meet RCI’s requirements for recognition and have earned the RCI Gold Crown Resort award. These resorts have attained high levels of excellence in resort accommodations, hospitality and member experience as measured by RCI.

“We are proud to be recognized by RCI for our accomplishments in resort facilities and services,” explains Jay Lloyd, General Manager of The Suites at Hershey. “As part of the Bluegreen Resorts community, we strive to provide our guests with excellent service, outstanding accommodations and many opportunities to enjoy time with friends, family and loved ones during their stay.”

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