Wyndham Worldwide (NYSE:WYN), one of the world’s largest hospitality companies, has announced that Intelity, an Orlando based hospitality technology firm, will deploy an innovative and interactive guest web experience, Wyndham Connect, exclusively across all Wyndham Hotel Group brands in North America and provide the Hotel Group with access to its Interactive Customer Experience (ICE) suite of products.
This partnership works in concert with Wyndham Worldwide’s Strategic Sourcing group which seeks to leverage global purchasing to achieve savings, support brand standards and improve the guest experience at all Wyndham properties. [member]
While staying at the properties, guests will have easy and convenient access to local information and services. From finding nearby restaurants, to local maps and directions, flight and airline information, to local offers and discounts – Wyndham Connect helps travelers be productive and proactive on the road and enables them to connect to all the information they need.
“Wyndham is excited to bring Intelity’s cutting-edge technology to our properties and our guests,” said Ryszard (Rich) Paliwoda, vice president, technology solutions at Wyndham Worldwide. “Unlike a traditional web portal, Wyndham Connect has a unique user interface allowing our guests to make the most of their stay with quick access to key information.”
“Wyndham is taking hospitality and guest service to a new level with Wyndham Connect, and Intelity is proud to power this exclusive web experience with our award winning Interactive Customer Experience (ICE) solutions,” said David Adelson, Founder and CEO of Intelity.
About Wyndham Worldwide Corporation
As one of the world’s largest hospitality companies, Wyndham Worldwide offers individual consumers and business-to-business customers a broad suite of hospitality products and services across various accommodation alternatives and price ranges through its premier portfolio of world-renowned brands. Wyndham Hotel Group encompasses approximately 7,090 franchised hotels and approximately 593,300 hotel rooms worldwide. Wyndham Exchange and Rentals offers leisure travelers, including its 3.8 million members, access to over 65,000 vacation properties located in approximately 100 countries. Wyndham Vacation Ownership develops, markets and sells vacation ownership interests and provides consumer financing to owners through its network of over 155 vacation ownership resorts serving over 820,000 owners throughout North America, the Caribbean and the South Pacific. Wyndham Worldwide, headquartered in Parsippany, N.J., employs approximately 25,000 employees globally.
For more information about Wyndham Worldwide, please visit the Company’s web site at www.wyndhamworldwide.com.
Intelity, headquartered in Orlando, Fla., is a hospitality software solution company focused on the self-service marketplace. Currently, Intelity is distributing its award-winning ICE guest interface with its corresponding ICE Control System, “ICS”, backbone system to hotel and resort partners. Intelity designs its software/hardware products with a focus on guest service, quality feedback and direct consumer marketing.