Orlando, Florida, January 31, 2017 (INTUITION) – staySky® Vacation Clubs place members in the center of the action whether they’re on vacation or planning to pack their bags. The contemporary resorts are sharing experiences on social media so travelers can stayHappy, stayRelaxed, and stayClose to their favorite getaways 365 days a year.
Orlando is America’s top destination for travelers looking to plan their next vacation and staySky® Vacation Clubs’ four resorts are high on the list for booking reservations. Between TripAdvisor, Expedia, and Booking.com, the popular travel sites have more than 24,000 guest reviews and 5,000 uploads of guest photos for The Enclave Hotel & Suites, Hawthorn Suites by Wyndham, Lake Buena Vista Resort Village & Spa and staySky® Suites I-Drive Orlando.
Search results found in Bookings.com show all four of the resorts marked as “One of Our Bestsellers in Orlando” or “One of Our Top Picks in Orlando”. Expedia advertises the hotels as “In High Demand!”, and even shows Lake Buena Vista Resort Village & Spa as a VIP Access Hotel, meaning customers receive consistently exceptional service.
Timely responses from each resort contribute to the success of the customer journey, especially when listening to customer feedback. staySky® Vacation Clubs focus heavily on its social media efforts in answering all the reviews posted. Travelers who write positive and negative reviews appreciate acknowledgment from management and high levels of engagement show positive customer service to future guests.
“The sense of community and engaging environment that staySky® provides to members is our primary focus. We want to make sure guests have the opportunity to interact with our team no matter where they are,” says Jack Chevrier, President of staySky® Vacation Clubs. “Social media plays an active role in how we approach our commitment to quality and service, and we’re thrilled to be able to extend that practice in such an accessible way.”
staySky® Vacation Clubs’ resorts Facebook and Twitter pages have a combined following of over 60,000 followers receiving updates on the current happenings at each location. staySky® shares videos and photos of the accommodations and pool, weather, and links to blogs containing news on upcoming events. Not only are followers able to see their shared friends who have also liked the page or visited the location, but additionally promote a social response that brings together the staySky® community.
Guests are able to comment amongst one another, with many comments sharing the excitement and even attaching their own photos. One picture posted by the resort showed the sun pouring down on the pool, captioned “Come hang out with us!” Guests left comments like “We’re going here! Getting so excited!” and some even posted photos of their family going for a swim.
Each resort’s Facebook page is marked as “Very Responsive to Messages” or “Message Now – Typically Replies Instantly”. staySky® uses the social platform to go beyond sharing guest experiences to engage in questions posed by the past, present, and future visitors. Many guests ask questions about the accommodations or check-in times, as well as seeking advice on the best times to visit theme parks or where to purchase event tickets.
staySky® takes vacation membership and engagement to the next level of service with online interactions. Whether guests are looking to make a reservation, see what’s happening at the resort, making requests, or asking for advice, members can enjoy the vacation experience in their daily lives, both at home and away.
For more information visit www.staysky.com or find the clubs on Facebook.
About staySky® Vacation Clubs
staySky® Vacation Clubs is a membership-based program offering superior vacations worldwide in addition to its own four Orlando, Florida-based resorts: Lake Buena Vista Resort Village & Spa, Hawthorn Suites Lake Buena Vista, staySky® Suites-I Drive Orlando, and Enclave Suites. For more information, visit http://stayskyvacationclubs.com