Anantara Vacation Club, Asia’s leading shared ownership concept for discerning travelers, is consistently seeking to enhance its customer service offerings for owners and guests. Following extensive upgrades to its Club Owner website, as well as the addition of webinars, multi-language call centers and offices in top destinations, Anantara Vacation Club has launched a full-service mobile app, available for download at iTunes for iPhone or Google Play for Android 4.2 and up. This innovative new service will offer an array of direct benefits for both existing and prospective Club Owners, wherever their journeys take them.
Providing convenience for Club Owners, comprehensive ownership privileges are integrated within the Club Owner database, which provides secure access. The mobile app allows Club Owners to view special offers, news and resort information, as well as make online reservations and write reviews about recent stays. Club Owners can also view and change their profile information and review their past stay history using individual log-in credentials. The standard website and mobile app both have a centralized CMS system, which allows content to be updated simultaneously.
In addition, the mobile app offers a fresh way to connect with prospective Club Owners, who are not required to log-in in order to browse resort information and destination lists. Non-owners who register on the app will also receive the latest special offers and contact details for further information about Anantara Vacation Club and its properties.
The launch of this innovative app follows a host of extensive customer service improvements by Anantara Vacation Club. For instance, in direct response to Club Owners’ feedback, a new website was launched just over a year ago to provide new information and innovative trip planning assistance, as well as easier navigation, enhanced functionality and interactive user-friendly features, alongside more attractive visuals, better security and new social media platforms. Club Owner Webinars offer tips and news for enhanced ways to use ownership benefits.
For more information about ownership, please visit www.anantaravacationclub.com.
About Anantara Vacation Club
Launched in 2010, Anantara Vacation Club is a luxury Shared Holiday Ownership concept offering Club Owners stays in destinations across Asia and beyond with a flexible points system.
Anantara Vacation Club is part of Minor Hotel Group (MHG), a hotel owner, operator and investor, currently with a portfolio of 126 hotels and serviced suites in operation under the Anantara, AVANI, Per AQUUM, Oaks, Tivoli, Elewana, Marriott, Four Seasons, St. Regis and Minor International brands. Today MHG operates in 22 countries across Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe and South America. Minor Hotel Group’s parent company, Minor International (MINT) is a global company focused on restaurants, hospitality and retail trading.
The Club Resort Collection at Anantara Vacation Club includes a Signature Club Resort in Phuket and luxury private villas on Koh Samui, Thailand and Bali, Indonesia; plus suites in Queenstown, New Zealand; Bangkok, Thailand; and Sanya, China. Over the next five years, the Club will add up to 10 additional resorts. In addition to the growing collection of Anantara Vacation Club Resorts, Club Points Owners enjoy an extended host of travel opportunities through the Club Escapes Programme, which provides Club Privileges access to experience luxurious properties at select Anantara Hotels & Resorts throughout Asia and the Middle East, Oaks Hotels & Resorts across Australia and New Zealand, and AVANI Hotels & Resorts in Asia. A newly established affiliation with Interval International® opens up access to over 2,900 resorts worldwide to Club Owners. Preview centres are found in Bali, Koh Samui, Phuket and Sanya.
For more information, please visit www.minorinternational.com and www.anantaravacationclub.com.