El Cid Resorts, a staple of México’s hospitality and cultural experiences, is thrilled to announce the multiple awards granted by the most important companies in the travel industry.
These international companies are always looking to recognize and highlight outstanding establishments in different categories to help travelers choose the best places to enjoy the most memorable vacations.
The distinctions celebrate the hard work of all the staff of El Cid Resorts, the compliance of high quality and service standards, the loyalty and support of all our guests through all of the years.
List of awards and distinctions earned:
Quality Assurance 2018 by Delta Vacations
Delta Vacations, one of the leading wholesalers worldwide, honored Hotel Marina El Cid Spa & Beach Resort in Riviera Maya as recipient of the renowned, 2018 Quality Assurance Award, for its 99% customer satisfaction index, ensuring superior quality, customer service, product delivery, demonstrating exceptional operational consistency and for achieving exemplary quality standards.
Guest Review Award by Booking.com
El Cid El Moro Beach Hotel in Mazatlán received this important recognition by one of the largest travel e-commerce companies in the world for its commitment to quality in service. The Guest Reviews from Booking.com is the way they recognize and award the hard work and dedication that guarantee that future guests will enjoy their stay in the property.
Inspector’s Best of Housekeeping 2018 by AAA
The hospitality experts at AAA announced our team at El Cid Castilla Beach Hotel in Mazatlán as one of the best. Based on the most recent evaluation by the AAA Inspector, we have been awarded with the, Inspector’s Best of Housekeeping, ranking us elite and among the AAA Inspector’s Best of lodgings. It’s important to mention that AAA designated this “Best of” designation to only 25% of all hotels.
As one of the world’s largest travel organizations, AAA is the most powerful direct connection available between dedicated hospitality businesses and 59 million highly traveled AAA/CAA members.
Sunwing Favourite by Sunwing Vacations
El Cid Castilla Beach Hotel is the only hotel in Mazatlán that has been awarded the coveted, “Sunwing Favourite”, issued by Sunwing Vacations for providing outstanding service and customer satisfaction index, ensuring superior quality to all its guests.
2018 Golden Apple Award by Apple Vacations
Hotel Marina El Cid Spa & Beach Resort in Riviera Maya received this important recognition by America’s #1 tour operator for earning exceptional ratings and offering exceptional quality standards, service and value to its clients.
Best of VIP Access Hotel by Expedia
Expedia.com®, one of the world’s largest full service online travel sites, revealed the 2017 Best of VIP Access Hotels. El Cid Marina Beach Hotel in Mazatlán has been added to this list of winning hotels. VIP Access® Hotels properties are recognized for their exemplary customer service and willingness to offer premium experiences to Expedia+ members.
El Cid Resorts, a Mexican hotel chain with seven resorts in three beautiful beach destinations will continue positioning as one of the most important hospitality companies in the country.
Pristine beaches, world-known gastronomy, comfortable suites and warm service will make our guests enjoy the most pleasant vacation experience.
About El Cid Resorts:
Experience the vacation of your dreams at El Cid Resorts, where authentic Mexican hospitality sets the stage for an extraordinary escape. Select from three vibrant destinations – Mazatlán, Riviera Maya and Cozumel – each featuring oceanfront accommodations, indulgent spa services and warm friendly service. Enjoy breathtaking Pacific Ocean sunsets and world-class golf courses at our El Cid Mazatlán Resorts. Dive the mysterious Mayan underground rivers at El Cid Resort in Cozumel where you’ll find some of the most beautiful cave and cavern (“cenote”) diving in the world, or snorkel the sparkling Caribbean waters of Puerto Morelos National Reef Park at Hotel Marina El Cid Spa Beach Resort, a pristine threshold on the quieter side of Cancún/Riviera Maya. Whether in search of a México family vacation or a romantic getaway for two, El Cid Resorts provides memorable, one-of-a-kind experiences. For more information, please see: http://www.elcid.com/.