Keron Whitehead commenced her role this week as Customer Service/Operations Manager for DAE New Zealand.
Announcing the appointment, DAE’s Regional Manager – Australia and New Zealand, Gary Fog, said Ms Whitehead would bring a wealth of skills and experience as a manger to head up DAE’s New Zealand operation.
“We welcome Keron as Customer Service and Operations Manager for our growing New Zealand office,” said Mr Fog. “Keron has an impressive managerial background, and a very strong background in customer service, which will complement our award-winning Customer Service at DAE.
“Keron will play a major role in the training and development of our New Zealand team as we look to grow our operation in this key holiday market.”
DAE New Zealand is located on 1st Floor, Le Rew Building, 2-8 Heu Heu Street in Taupo, New Zealand.
About DAE (Dial An Exchange)
DAE has grown significantly since it first opened its doors in 1997. A strong focus on quality customer service has led to their continued growth as over 50% of their new memberships have been the result of personal referrals. Today, the company services over 1 million timeshare owners (including 500,000 direct members) at resorts and clubs through 12 offices worldwide, and is a truly viable option for all timeshare, points and fractional owners to exchange their weeks and points or credits products. DAE’s robust set of membership benefits makes it easy for owners to truly enjoy their vacation ownership experience. Their simple, flexible and innovative direct to consumer approach has evolved into a range of business development and support tools for their business partners such as resorts, management companies and Home Owners Associations who are looking for a competitive edge to support their rapid growth.
DAE offers a value added Gold Advantage benefits program along with low exchange fees, a 3-year credit for every banked week, 24/7 live access to exchange weeks, personalized customer service, worldwide vacation availability, discounted rental weeks in prime locations and informative monthly e-Newsletters providing travel tips, destination ideas and money saving promotions and offers. At DAE, the timeshare owners’ needs come first and foremost and quality of service is never compromised. For more information, please visit www.daelive.com